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Privacy policy

Last updated 11 November 2026

This policy explains what KRISPSHOT collects when you use this website, buy a licence or run the plugin, and what we do with it.

What we collect

  • Account and order details: your name, e-mail address, phone number (required by our payment provider) and the plans you bought.
  • Payment details: payments are handled by Cashfree Payments. We receive the payment status, method and reference, never your full card, UPI or bank details.
  • Licence checks: each check from the plugin sends the licence key, the server's public IP address and port, server name, map, player counts, plugin version and an anonymous machine ID.
  • Security logs: IP addresses of sign-ins and actions in your account.

The plugin does not send us anything about your players: no Steam IDs, names or loadouts. Those stay in your own database.

Why

To deliver and check licences, process payments, send receipts and expiry reminders, give support, and prevent abuse such as key sharing. We don't sell your data or use it for advertising.

Who we share it with

Cashfree Payments (to process payments), our e-mail provider (to send e-mails) and our hosting provider. We disclose data to authorities only when the law requires it.

How long we keep it

Individual licence check records are deleted after 30 days. Account, licence and payment records are kept as long as your account exists and as long as tax and accounting rules require.

Cookies

We only use the cookies needed to keep you signed in. There are no tracking or advertising cookies.

Your choices

You can update your details in the customer portal, and ask us for a copy of your data or to delete your account. Some payment records must be kept by law.

Contact

Contact us through the contact page.