Frequently asked questions
Something not covered here? See troubleshooting or contact us.
Do players need to install anything?
No. The menu is a small Workshop addon (about 2 MB) that CS2 downloads by itself while a player connects, through MultiAddonManager. The item pictures come from the player's own game files, so nothing else is downloaded.
Does it replace WeaponPaints?
Yes. KRISPSHOT Loadouts has its own skin engine built in (based on the open-source WeaponPaints core), so you remove WeaponPaints and its chat menus. It uses the same database tables, so everyone's saved skins carry over and a WeaponPaints-compatible website keeps working.
Is the change really instant?
Yes. When a player presses Apply, the plugin updates its memory and re-equips the item on the same server tick. Saving to the database happens in the background afterwards. No respawn, no reconnect, no !wp.
What happens when my licence ends?
You get a reminder e-mail 5 days before. After the end date there are 3 grace days, then the menu and skins switch off until you renew; players simply get default items. Your players' saved loadouts stay in your database and come back the moment you renew.
Can I move my licence to another server?
Yes. A licence is tied to a server's IP address and port. Release the old server in the customer portal and the next server that starts with your key takes its place.
Does my server need to be online all the time to check the licence?
No. Each successful check lets the server keep running for up to 72 hours without reaching us, so a short outage on either side goes unnoticed.
Which game servers does it work on?
Any Linux or Windows CS2 server where you can install Metamod:Source, CounterStrikeSharp (1.0.375 or newer) and MultiAddonManager, with a MySQL or MariaDB database. That covers DatHost and most other hosts that allow plugins.
Can I limit knives or stickers to VIPs?
Yes. One permission flag can lock the whole menu, and each section (knives, gloves, agents, stickers, pets and so on) can have its own flag, such as @css/vip.
Is this allowed by Valve?
Skin plugins only change what players see on your community server; nothing is added to anyone's Steam inventory. Valve's rules for community servers can change, so keep an eye on their server guidelines. KRISPSHOT Loadouts is not made or endorsed by Valve.
How do I pay, and is it a subscription?
You pay once per period by UPI, card, net banking or wallet through Cashfree. Nothing is charged automatically; to extend, buy the same or another plan from the customer portal and the days are added to your current end date.
Do you offer refunds?
See the refund and cancellation policy. In short: if the plugin can't run on your server and we can't fix it, contact us within 7 days of purchase.